• Provide technical support to end-users, ensuring stable and continuous operation of IT systems.
• Install, configure, and maintain hardware, software, and network systems.
• Troubleshoot issues related to computers, printers, network connectivity, and office applications.
• Manage and resolve IT support tickets in a timely manner.
• Monitor system performance and report incidents, proposing solutions when necessary.
• Support internal users both remotely and on-site.
• Maintain IT documentation and user guidelines.

A. Professional Qualifications:

• Bachelor’s degree in Information Technology or a related field

B. Work Experience:

• 3–5 years of experience in a relevant field (Candidates with knowledge of digital transformation in enterprises are preferred)

C. Knowledge and Skills Requirements:

• Solid foundational knowledge in the relevant field, with strong analytical thinking
• Knowledge of databases (SQL Server, MySQL, etc.)
• Understanding of system integration principles and APIs
• Experience with enterprise management software (ERP, CRM, HRM, etc.) is an advantage
• Proficiency in data analysis and visualization tools (Power BI, Tableau, etc.)
• Knowledge of process automation and enterprise digital transformation
• Good command of English

• Good communication skills; honest, proactive, and confident
• Ability to work under pressure
• Willingness to travel as required by the job

• Competitive salary, negotiable based on experience and qualifications
• Annual bonus and mid-year (6-month) bonus in accordance with company policy
• Dynamic and professional working environment
• Opportunities for training and professional development
• Participation in social insurance, health insurance, and voluntary insurance schemes
• Additional benefits including annual leave, company trips, and gifts on major holidays

Mr. Linh – 0988 564 838
Email: tuyendung@htkvn.com/ adm@htkvn.com

Priority will be given to early applicants (able to start work immediately upon selection).)